Terms of Use / Privacy Policy

Terms of Use

THE FOLLOWING TERMS OF USE ( “ AGREEMENT”) INCLUDES THE LEGALLY CONSTRICTING TERMS ON YOUR USE AT THIS SITE. BY ACCESSING OR utilizing this site, you hereby accept this agreement and you stand for and endorse that you have the right, authority and the capacity to be in this agreement. The proceeding to use this site shall be treated as you agreed to all terms written. And if for what so reason that you came to disagree with any part of the provisions or do not accept any of the terms in this agreement, you will be prohibited to enter the site and utilise its resources. During any scenario of conflict between the details of the agreement and the agreed, the details given in this agreement shall be Dominant and valid.

  1. TERMS AND CONDITIONS 

1.1. You are hereby reading a legal document which is the agreement between you, the User (referred to as "you", "your" or the "User” from this point forward ) and SOS Copiers Sdn Bhd (referred as "we", "our” or “us”from this point forward). You hereby agree that www.copierangel.my (referred as “site” from this point forward) this site is owned and operated by SOS Copiers Sdn Bhd.

1.2. You are required to read and understand this agreement carefully. By browsing, accessing or using www.copierangel.my or by utilizing any facilities or services made available through it or by transacting through or on it, User is reckoned to have read, understood and agreed to observe, comply and be bound with the terms and conditions of this Agreement made between you and us. This Agreement applies to the Site and related mobile applications (conjointly, the "Platforms") that post or include, and any available interactive features, downloads, applications/apps, widgets or other outlets that post or include a link to this Agreement. This Agreement applies to User's use of the digital content available through the Platforms, be it accessed via computer, mobile device or other related gadget. The digital content available on through the platform is access-able with a device that meets system requirement or compatibility to the platform from the user. System requirement and compatibility to the platform might changed from time to time and users will responsible in upgrading the device tot the required.

1.3. SOS Copiers Sdn Bhd reserves the right to amend, revise, omit, and include any terms and conditions stated in the agreement at anytime without prior agreement from users. User is responsible to review these terms and conditions on each occasion of usage of the Site. All amendments to these terms and conditions will be posted online and disclosed to User by email via email address you registered with us. User may terminate this Agreement by submitting a written notice to us (via email to support@copierangel.my) if you do not wish to be bound by the amended terms and conditions. On the contrary continuation of use for the service or the Site will be deemed to constitute acceptance of the new terms and conditions from the user.  

1.4. This Agreement will not affect the User's non-excludable statutory rights. User does not have the right to interfere in the Site security provision or, in any other similar condition, to use the Site or other system resources, networks and services accessible through or connected to the Site in a corrupted manner. The User agrees to use the Site entirely within the lawful and intended limits.  

  1. INTELLECTUAL PROPERTY 

2.1. The Platform owns all materials that are included in or are otherwise a part of the Platform (including past, present and future versions of the Platform), including, without limitation: graphics; layout; text; instructions; images; trademarks; logos; service marks; audio; videos; designs; ringtones; wallpapers; games; contests and sweepstakes; voting; technology; applications; artwork; information; data; designs; compilation; advertising copy; domain names; any and all copyrightable material (including source and object code); the "look and feel" of the Platform; the compilation, assembly and arrangement of the materials of the Platform; and all other materials related to the Platform (conjointly, "Materials"). The Platform is the property of SOS Copiers Sdn Bhd and its shareholders, and are protected by legal and subordinate acts relating to intellectual property including but not limited to copyright laws and other similar laws.  

2.2. As an user of the platform, you must: (a) keep entirely on all copyright, trademark and other trademarked notices; (b) make no alteration to the Platform or Materials; and (c) shall not copy or adjust any object code associated with the Platform, reverse engineer, modify or attempt to discover any source code associated with the Platform (nor allow or assist any third-party to do so). 

2.3. You agree that you shall not trade, resell, copy, transfer, reverse engineer, destruct, decompile, create derivative works of, or allow third-party access to the Platform, you shall not utilize, post, transmit, or introduce any device, software, or routine which interferes or attempt to interfere with the operation of the Platform, and that you shall not take any action that promulgate an unreasonable or disproportionately large load on the infrastructure of the Platform. User will use the Platform exclusively for his/her own personal use and will not make the Platform available to any third-party for any reason. User hereby agrees that he/she will not, including by use of any robot, scraper, or other data mining technology or process, frame, mask, extract data or other materials from, copy or distribute any portion of the Platform (except as maybe a result of standard search engine or Internet browser usage).  

  1. WORKING WITH SITE FILES 

3.1. The Site is a resource that can include or directly contains files, information, software, illustrations, photographs and similar files being the subject matter of copyright, a trademark or service mark, or that fall within the scope of other identical or related rights of SOS Copiers Sdn Bhd , its subdivisions and affiliates or any other third parties including other Users of the Site.  

3.2. The User has no right to pass, trade, publish, move, reproduce, or develop, modified or redone works or use the Site content in any similar way, in part or in whole unless as permitted by the Platform.  

  1. PAYMENTS AND SUBSCRIPTIONS 
  • Subscription to the Site may begin with a Free Package where User will not be charged during the said period. The Site also offers services for a fee, be it on a one-time or subscription basis, which the User may subscribe to the Platform and agree to pay the applicable fees for the services the User requested (including, without limitation, periodic fees for monthly or annual subscriptions or bi-annual subscriptions) as payment becomes due plus all related taxes, and to reimburse SOS Copiers Sdn Bhd for all collection costs and interest for any overdue amounts. 
  • The User may opt for automatic billing or recurring billing for products or services subscribe on the Site. Any recurring charge will be set at the price agreed to at the time of purchase. The specific billing terms for the products the User subscribed will be displayed on the offer page in the Site. If user subscribed for automatic or recurring billing, user will be notified of the billing terms in the Site and how to stop recurring billing. 
  • SOS Copiers Sdn Bhd has the right to alter prices for products/services at any time without consent from the users. SOS Copiers Sdn Bhd will not be hold responsible for any foreign currency exchange fees or surcharges and will not make any compensation or reimbursement for charges imposed by the User's bank or card issuer. SOS Copiers Sdn Bhd supports majority payment methods, currencies or locations for payment. User will be responsible for any interruption of payment from any type of payment method. SOS Copiers Sdn Bhd will continue to charge to users under any circumstance and the User remains responsible for any uncollected amounts in case of payment disruption. User is obligated to pay fees and continues through the end of the subscription period during which the User may cancel the subscription. All applicable taxes are calculated based on the billing information provided to SOS Copiers Sdn Bhd by he user at the time of purchase. The User may cancel or suspend the service by changing the settings in the User's account. 
  • SOS Copiers Sdn Bhd does not guarantee refunds. 
  1. CONFIDENTIALITY 

5.1. SOS Copiers Sdn Bhd respects the confidentiality of the private and personal information for all cooperating parties.( For more information about the procedure of collection, usage and disclosure of the User's confidential information, refer to the “Privacy Policy”). The User is advised to familiarize with this agreement.

5.2. In accordance with the purposes of the present Agreement, the term "Confidential Information" should be read as any documents, software, data, information or files related to the process of SOS Copiers Sdn Bhd management, its enterprise, staff, members, affiliates, licensees and licensors, or such that is clearly defined as confidential, including but not limited to: design, business processes, business model, prices, development models and strategies, investigations, know-how, training developments, trade secrets, personnel, methodologies, clients, Site content belonging to others, and other intellectual property.  

5.3. The User realizes that Confidential Information is such and cannot be disclosed to third parties without clear written permission from SOS Copiers Sdn Bhd and its licensors or used otherwise, except in cases established by law or directly specified within the present Agreement.  

6.MOBILE FEATURES  

6.1. The Platforms may offer features and services that are available to the User via mobile phone or other devices. These features and services may include, without limitation, the ability to upload User Content to the Platforms, receive messages (e.g., SMS and MMS messages, in-App messages, and on-device notifications) from the Platforms, download applications to the mobile phone or device, or access Platforms features (collectively, the "Mobile Features"). SOS Copiers Sdn Bhd may charge the User for Mobile Features. Also, standard messaging, data and other fees may be charged by User's telecommunications carrier. Fees and charges will bear by users. User's telecommunication carrier may prohibit or restrict certain Mobile Features and certain Mobile Features may be incompatible with User's carrier or mobile device. User is required to contact the telecommunication carrier to resolve such scenario. Upon registering for Mobile Features, User agrees that SOS Copiers Sdn Bhd may send communications to User's mobile device regarding SOS Copiers Sdn Bhd, or other parties, and collect information related to User's use of the Mobile Features. User agrees to notify SOS Copiers Sdn Bhd of any changes to User's mobile number and update User's account on the Platforms to reflect any changes.  

6.2. SOS Copiers Sdn Bhd will not be hold responsible for failures in the performance of Mobile Features, including but not limited to, the delivery of electronic messages via the Mobile Features as a result of any technical issues. SOS Copiers Sdn Bhd does not provide refunds for electronic or cards messages that are not delivered due to technical issues for which SOS Copiers Sdn Bhd is not be hold account for .  

  1. ACCESS PASSWORDS 

7.1. The User confirms his/her acknowledgement to the process of user identification is performed with the purpose of granting user the access to users’ profiles and operations governing access to Site content. The username (login) and password chosen by the User are confidential information. The User understands the necessity of non-disclosure of this information and not to uncover, pass, or offer personal access data to a third party without clear written permission from SOS Copiers Sdn Bhd.  

7.2. The User confirms his/her acknowledgement that he/she, as an owner of the access login and password, bears responsibility for each access to the Site content using the chosen login and password. Also, the User is informed and agrees that SOS Copiers Sdn Bhd will automatically accepts and recognizes his/her login and password as trace and proof of the fact that it was the User who accesses to the Site content. The User realizes that the login and password are unique symbols, even though SOS Copiers Sdn Bhd does not impose specific requirements on the creation of username and password.   

  1. SITE BEHAVIOR RULES 

8.1. The User confirms that he/she will not utilize the files of the Site for unlawful or otherwise disapproved purposes. Thus, the User agrees to avoid using any files obtained from the Site in any inappropriate manner including, but not limited to:  

Abusing, threatening, hunting down, or violating the data protection rights of third persons or other users of the Site;  

Placing, publishing, showing, or distributing files of a scandalous or decreasing nature, including ribald, indecent, coarse or unlawful pictures and other files on the Platform;  

Passing, resending or in any other way distributing, cooperating or taking part in the distribution of files or parts of program code that include, contain or consist of parts of software or other files under the protection of intellectual property or copyright laws and any affiliated protections (including the right of confidentiality), excluding cases where the User owns or controls such rights or has necessary permissions;

Passing, resending or in any other way distributing, cooperating or taking part in the distribution of files or parts of program code containing harmful software (such as viruses) that may result in the disruption or total failure of the correct operation of software or hardware in other computers;  

Deleting, clearing, cutting or in any other way concealing any author attributions, labels, identifications, or legal notices in any files uploaded or downloaded by the User;  

Falsifying or imitating data concerning an original source of any files offered at the Site;  

Advertising or selling goods or services of any kind, and also placing at the Site any information without any relation to the specialization of Site resources (such as surveys, advertisements, or spammer mailings);  

Downloading or saving any files or programs at the Site knowing that they are unlawful, cannot or should not be legally distributed;  

Using any Site options including but not limited to mailing to other members of the Site for advertising purposes, to distribute referral links, promote files, goods, services or activities, whether or not connected to the Site;  

Using any kind of information received from the Site or with the help of the Site for creation of software, resources or programs being in direct or indirect competition to SOS Copiers Sdn Bhd activities.  

8.2. The User agrees that communication between users or between users and third parties, as well as files and content presented at the Site, are not officially approved by SOS Copiers Sdn Bhd, and no files or information placed at the Site be it  permanently or temporarily shall be regarded as analyzed, viewed or approved by SOS Copiers Sdn Bhd.  SOS Copiers Sdn Bhd has the right and authority to remove any files at any time without consent to authors, license-holders or owners of the files. 

8.3. The User agrees to refrain from using the Site in such a way that could result in its damage, operational trouble, or other negative outcome for other Site Users. Also, the User agrees not to interfere with or access without authorization to other SOS Copiers Sdn Bhd user records. The User agrees to access Site files in accordance with Site rules and procedures.  

  1. TERM, GROUNDS AND PRINCIPLES OF TERMINATION 
  • This Agreement is effective immediately and will end upon further notification from SOS Copiers Sdn. Bhd. In case of intention to terminate the service from SOS Copiers Sdn. Bhd. user, user shall send a message using the site’s contact form or any other written form appropriate for him/her, which can identify the User and confirm the User's intention to notify SOS Copiers Sdn Bhd regarding the desire to terminate the Agreement. SOS Copiers Sdn Bhd reserves the right at its discretion to suspend, terminate or restrict the User's right to access to some or all of the content and resources of the Site at any time without prior notification to the user.
  • SOS Copiers Sdn Bhd has the rightful authority to suspend, terminate or change any part of the Site or the Site in the whole, its functions, resources or databases without obtaining consent from its user or prior notification or additional liabilities. 
  • SOS Copiers Sdn Bhd reserves the right to suspend or terminate access of the User to the Site’s files in case of activity absence from the User over an extended period of time, which may be interpreted as the User's inability to gain access to the Site files. 
  • Termination of agreement does not indicate automatic exemption of liability and obligation of reimbursement of debts to SOS Copiers Sdn Bhd in accordance with the provisions of this Agreement or other liabilities of the User, namely: not to use the Site files or other content presented within its resources by ways other than those permitted with the terms and provisions of this Agreement that were valid by the moment of said use. This Agreement will be terminated without derogations or impairment to the rights of SOS Copiers Sdn Bhd, limitations and defense of liabilities provided in accordance with the terms of this Agreement, which defense, limitations of liabilities and rights shall survive this Agreement's termination. 

9.5. Upon termination of the User profile and his/her access to the Site files, the User confirms his/her consent to forfeit all credits remaining at his/her account.  

  1. SITE UPDATES 

10.1. SOS Copiers Sdn Bhd will regularly updates technical, content and other information on the Site. However, SOS Copiers Sdn Bhd makes no claim guaranteeing the completeness, accuracy and compliance of the information given at the Site. SOS Copiers Sdn Bhd is able to add, review or delete information, resources and services posted on the Site. SOS Copiers Sdn Bhd reserves the right to make changes to the Site without prior notification and obtaining consent from its user.  

  1. SITE MANAGEMENT 
  • SOS Copiers Sdn Bhd does not control all uploads and information exchanges performed throughout the Site and is not responsible for such exchange and communication. Yet, SOS Copiers Sdn Bhd has the right to move, delete, refuse to publish, or edit any text message or files which SOS Copiers Sdn Bhd regards as violation or presumably violation this Agreement, the rights for private or intellectual property, or similar rights of third parties. The Contributor agrees to the expropriation of any commissions paid for the respective files. 
  • SOS Copiers Sdn Bhd has the right but not the obligation to correct mistakes in the files at its own convenience. 
  • SOS Copiers Sdn Bhd respects intellectual property of third parties and asks its users to behave the same way. If the User has grounds to believe that his/her work has been copied in violation of copyright, or his/her other intellectual property rights have been violated directly or indirectly, the User should provide SOS Copiers Sdn Bhd with a claim or notice of such infringement in accordance with the form given within the Agreement. 
  • By accepting this Agreement, the User acknowledges his/her consent to receive an electronic newsletter and notifications from SOS Copiers Sdn Bhd. The User can always access his/her Private Profile to change whether to enable or disable notifications. 
  1. LINKS TO OTHER SITES 

12.1. There may be links to third-party sites on the Site. Such links are given solely for the User's convenience. Their presence does not mean that they are recommended or endorsed by SOS Copiers Sdn Bhd. Also, SOS Copiers Sdn Bhd does not warrant their safety and accordance with the User's expectations. SOS Copiers Sdn Bhd shall not bear any liability in case of any damages or losses, direct or implicit, due to a visitation originating from SOS Copiers Sdn Bhd, or to the use of services available from third-party sites. 

13.SOFTWARE AND COMPUTER VIRUSES  

13.1. Site failures may happen due to Internet connection, software operation, data transmission, etc., and it is possible that incorrect or incomplete copy of the information contained at the Site pages may occur. Similarly, the Site pages may contain malicious code or programs infected with computer viruses.  SOS Copiers Sdn Bhd will not be hold responsible and bear no liabilities connected to the work of any software, the presence of any computer viruses or other elements with malicious code, the presence of destructive or unsafe files that can be distributed or otherwise affect software and hardware upon the User's review of the Site, the access to any information on the Site, or the downloading of any files from the Site. SOS Copiers Sdn Bhd strongly encourage the use of anti-virus software or other protective programs during interaction with all web sites.  

  1. DISCLAIMER 

14.1. THE SITE, SITE CONTENT AND SERVICES ARE PROVIDED AS IS, WITHOUT REPRESENTATION, WARRANTY, GUARANTEE OR CONDITION OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. SITE CONTENT IS PROVIDED PURELY AS USER-GENERATED CONTENT AND SHALL NOT BE SUBJECT TO MANDATORY SUPERVISION OR INTERFERENCE OF SOS Copiers Sdn Bhd. USERS WILL USE THE SITE, SITE CONTENT AND SERVICES AT THEIR OWN RISK.  

14.2. SOS Copiers Sdn Bhd HEREBY EXPLICITLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES, GUARANTEES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, TO EACH AND ANY SITE CONTENT AND SERVICE MADE AVAILABLE AT ANY TIME, INCLUDING, BUT NOT LIMITED TO IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, TIMELINESS, COMPLETENESS, COMPATIBILITY, CURRENTNESS, INTEGRATION, SECURITY, PRIVACY, TITLE, USEFULNESS, SUITABILITY, QUALITY, SIMPLE USAGE AND ANY OTHER WARRANTY THAT MIGHT ARISE UNDER ANY APPLICABLE LAW. SOS Copiers Sdn Bhd MAKES NO COMMITMENTS ABOUT THE SITE, SITE CONTENT AND SERVICES.  

14.3. SOS Copiers Sdn Bhd FURTHER DISCLAIMS ANY REPRESENTATIONS, WARRANTIES, GUARANTEES AND CONDITIONS THAT:  

ACCESS TO THE SITE, SITE CONTENT AND SERVICES WILL BE UNINTERRUPTED AND ERROR-FREE AT ALL TIMES;  

SITE, SITE CONTENT AND SERVICES WILL MEET USER'S EXPECTATIONS, WILL BE SATISFACTORY TO USER'S NEEDS AND REQUIREMENTS OR WILL BE UNINTERRUPTED AND ERROR-FREE;  

RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, SITE CONTENT AND SERVICES WILL BE EFFECTIVE OR RELIABLE;  

ANY ERRORS OR DEFECTS IN SITE, SITE CONTENT AND SERVICES WILL BE CORRECTED BY SOS Copiers Sdn Bhd;  

SITE, SITE CONTENT AND SERVICES WILL BE PERMITTED IN ANY JURISDICTION;  

SITE, SITE CONTENT AND SERVICES WILL BE FREE OF VIRUSES, SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES AND/OR ANY OTHER HARMFUL COMPONENTS;  

SITE, SITE CONTENT AND SERVICES WILL BE INTEROPERABLE WITH USER'S HARDWARE AND SOFTWARE;  

ANY OF USER-GENERATED CONTENT WILL BE AVAILABLE THROUGH THE SITE OR WILL BE STORED (TEMPORARY OR PERMANENTLY) AS A SITE CONTENT;  

ANY DOCUMENTS REGARDING SITE, SITE CONTENT AND SERVICES WILL BE AVAILABLE AT ANY TIME;  

SOS Copiers Sdn Bhd WILL CONTINUE TO SUPPORT ANY PARTICULAR SERVICE OR FEATURE OF THE SITE AND SITE CONTENT.  

14.4. TO THE EXTENT ANY DISCLAIMER OR LIMITATION OF LIABILITY DOES NOT APPLY, ALL APPLICABLE EXPRESS, IMPLIED, AND STATUTORY REPRESENTATIONS, WARRANTIES, GUARANTEES AND CONDITIONS SHALL BE LIMITED IN DURATION TO A PERIOD OF THIRTY (30) DAYS AFTER THE DATE ON WHICH USER FIRST USED THE SITE, SITE CONTENT AND SERVICE, AND NO WARRANTIES SHALL APPLY AFTER SUCH PERIOD.  

14.5. AS LONG AS SITE CONTENT AND SERVICES PROVIDE THE USER WITH DIGITAL CONTENT WHICH IS NOT SUPPLIED ON A TACTILE MEDIUM, NO WITHDRAWAL OF THIS AGREEMENT BY USER SHALL BE POSSIBLE UNDER ANY CONDITIONS.  

  1. FILES PRESENTATION FORMAT 

15.1. The Site content and the Site itself are provided for review and use without any personal interference from the side of the Site holders (except pre-moderation), conditions and warranties of any kind, expressed or implied. These warranties include conditions and warranties of merchantability. SOS Copiers Sdn Bhd  does not guarantee that the Site content, its work or the Site as a whole will meet the expectations and requirements of the User, nor that the process of its usage will be impeccable and without interruption for reason.  

  1. LIABILITY LIMITATION 
  • The User confirms that he/she understands and takes responsibility and assumes all risk resulting from the use of the Site without limitations. 
  • SOS Copiers Sdn Bhd and also its employees, management, partners, shareholders, and agents do not bear responsibility for failures of any kind or shutdown of the Site resulting in loss of business information, profit or other financial losses due to claims of any kind, losses, petitions, actions or other events occurring due to validity of these Agreement, including without limitations the Site navigation, use, access to any files or their parts, as well as any rights including even in the event SOS Copiers Sdn Bhd was advised of the theoretical possibility of such damages, irrespective of whether the occurring event and damage were the result of breach on intellectual or any other property, based on a transgression of law, negligence, contract liabilities or other similar cases and situations, or not.  
  • Total aggregate liability of SOS Copiers Sdn Bhd in connection with the use of the Site, in whole or in part, or its content in money equivalent shall not exceed SOS Copiers Sdn Bhd.

16.4. If effective laws and normal acts do not allow exclusion of liability and limitations to the full extent for indirect or casual damages, all above-stated limitations and exclusions shall not be applied to the User. In case of a situation falling under such jurisdiction, the liability of SOS Copiers Sdn Bhd or any of its employees, directors, shareholders, partners, license holders or agents shall be limited to the maximum value permitted by the law.  

  1. INDEMNIFICATION 

17.1. The User agrees to compensate, defend and hold SOS Copiers Sdn Bhd, its affiliates, its Content contributors and their respective directors, officers, employees, shareholders, partners and agents (collectively, the " SOS Copiers Sdn Bhd parties") harmless from and against all claims, liability, losses, damages, costs and expenses (including reasonable legal fees) incurred by any SOS Copiers Sdn Bhd party as a result of, or in connection with, any breach or alleged breach by the User or anyone acting on the User's behalf of any of the terms of this Agreement.  

17.2. The User agrees to pay and indemnify, protect and also take the side of SOS Copiers Sdn Bhd (its management, employees, shareholders, partners, affiliates and so on) against any claims, responsibilities, losses and expenses (including lawyers' fees on a client basis and solicitor), incurred in the following cases:  

  • Purposeful or casual usage of the Site and/or its files made with the User login, regardless of whoever entered the authorization; 
  • Any correspondence made by the User or the downloading of any files made with the help of the User login; 
  • Any violation by the User of the terms and provisions of this Agreement. 

17.3 The user shall ensure all payments made are in compliance with Anti-Money Laundering Act 2001 and indemnify SOS Copiers Sdn Bhd against any damages and/or penalties incurred due to its non-compliances. 

  1. APPLICABLE LAW 
  • The validity, interpretation and enforcement of this Agreement, matters arising out of or related to performance or breach of this Agreement, and related matters shall be governed by the laws of Malaysia. All parties consent to the exclusive jurisdiction of those courts, waiving any objection to the propriety or convenience of such venues. 
  • The User agrees to refrain from taking part or organizing any collective claim against SOS Copiers Sdn Bhd in connection with the Site work, provisions of this Agreement or any agreements considered herein. 

18.3. If SOS Copiers Sdn Bhd is obligated to go to non-arbitration court for collection of any payable fees or enforcement of its rights, the User agrees to reimburse SOS Copiers Sdn Bhd for all expenses, payments and fees in the event that SOS Copiers Sdn Bhd  is successful.  

  1. AGE AND RESPONSIBILITY 

19.1. Site, Site content and services are neither intended to be used by minors and persons under age of 18, nor designed and intended to willfully and knowingly collect, use, or disclose any personal information from minors and persons under age of 18. SOS Copiers Sdn Bhd will immediately remove personal information from children and/or search to obtain a verifiable parental consent for the collection use, or disclosure of personal information from children, once it comes to SOS Copiers Sdn Bhd's attention that any personal information from children was submitted or collected through the Site.  

19.2. The User confirms and warrants that he/she has reached the age of 18, has all the sufficient for usage of the Site and is bound by legal obligations sufficient for any liability that can appear as a result of usage of the Site files. The User agrees to bear full responsibility for all cases of the Site usage without distinction, as well as for use of his/her login and password by third parties including minors and persons under age of 18 living with him/her.  

  1. GENERAL PROVISIONS 

20.1. SOS Copiers Sdn Bhd's failure to insist upon or enforce strict performance of any provision of this agreement shall not be construed as a waiver of any provision or right. If any provision of this Agreement can not be fulfilled completely or partially at the territory of a certain country, and the parties are not able to come to an agreement, the parties agree to settle all such matters by judicial process. In this case the court may select the closest statutory provisions, according to which the provision of the Agreement can be fulfilled partially or in full.  

20.2. The User confirms that, in addition to the terms of this Agreement, he/she has familiarized himself/herself with the other agreements that are referenced in this Agreement, and agrees with the restrictions which they impose.  

20.3. Absence of a result of actions performed by SOS Copiers Sdn Bhd for organization or control of accurate implementation of the provisions of this or affiliated agreements shall not and cannot be construed as waiver of any rights or provisions.  

20.4. User shall not be allowed to assign this Agreement and/or transfer User's rights and obligations under this Agreement fully or partly to any third parties. SOS Copiers Sdn Bhd shall be free to assign this Agreement and/or transfer User's rights and obligations under this Agreement fully or partly to any third parties upon SOS Copiers Sdn Bhd sole and absolute discretion.  

  1. CONTACTS 

21.1. For any questions in connection with the provisions of this document, please contact SOS Copiers Sdn Bhd using the contact information below.  

Contact information:  

E-mail: support@copierangel.my  

Or use this link Contact Us.  

  1. ACKNOWLEDGEMENT 

22.1. IN ACCEPTING THIS AGREEMENT, THE USER ACKNOWLEDGES THAT THE USER HAS READ THIS AGREEMENT, UNDERSTANDS IT, AND HAD AN OPPORTUNITY TO SEEK INDEPENDENT LEGAL ADVICE PRIOR TO AGREEING TO IT. IN CONSIDERATION OF SOS Copiers Sdn Bhd AGREEING TO PROVIDE THE CONTENT, USER AGREES TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. USER FURTHER AGREES THAT THIS IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN USER AND SOS Copiers Sdn Bhd, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATION BETWEEN USER AND SOS Copiers Sdn Bhd RELATING TO THE SUBJECT OF THIS AGREEMENT. TO THE SUBJECT OF THIS AGREEMENT, BY ACCEPTING THE TERMS OF THIS AGREEMENT, THE USER ALSO ACKNOWLEDGES THAT HE HAS READ AND UNDERSTOOD ALL OTHER RELATED AGREEMENTS LISTED BELOW, WHICH CAN BE FOUND ON THE SITE, AND ACCEPTS ALL THE TERMS AND CONDITIONS OF SAID AGREEMENTS:  

  • Privacy Policy; and 
  • Personal Data Protection Act 2010 Notice; 

22.2. IN CASE THE USER DOES NOT AGREE WITH THE TERMS AND CONDITIONS OF ONE OR MORE OF THE ABOVE-MENTIONED DOCUMENTS, THE USER SHOULD CEASE USING THE SITE OR ANY FEATURES OF THE SITE GOVERNED BY THE TERMS AND CONDITIONS OF THE PRESENT AGREEMENT; BY USING THE PLATFORMS AND ITS FEATURES, THE USER IMPLICITLY AGREES WITH ALL THE TERMS AND CONDITIONS OF THE AGREEMENT.  

Disclaimer: The original, legally binding version of this document is written in English, and it is translated into other languages for the courtesy of our non-English-speaking users. If there are any discrepancies between the English version and a translated version, the English version supersedes the translated version. 


Privacy Policy

PLEASE READ AND UNDERSTAND THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING SOS COPIERS SDN BHD’S PLATFORM ‘WWW.COPIERANGEL.MY’ OR TICKING THE BOX FOR ACCEPTANCE OF TERMS AND CONDITIONS, THE USER EXPRESSLY CONSENTS TO FOR SOS COPIERS SDN BHD’S PROCESSING OF THE USER’S PERSONAL DATA, THE USER ACKNOWLEDGES THAT THE USER HAS READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND SOS COPIERS SDN BHD PLATFORM’S ‘WWW.COPIERANGEL.MY’ TERMS OF USE, AND SOS COPIERS SDN BHD IS IN FULL COMPLIANCE WITH THE ACT. IF THE USER DOES NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE PLATFORM ‘WWW.COPIERANGEL.MY’  

THIS PRIVACY POLICY DISCLOSES THE PRIVACY PRACTICES FOR THE SOS COPIERS SDN BHD PLATFORM. SOS COPIERS SDN BHD, THE PROVIDER OF THE PLATFORM (REFERRED TO AS “US” OR “SOS COPIERS SDN BHD”), IS COMMITTED TO PROTECTING THE USER’S PRIVACY ONLINE IN COMPLIANCE WITH PERSONAL DATA PROTECTION ACT 2010 (“THE ACT”). PLEASE READ THE FOLLOWING TO LEARN WHAT INFORMATION SOS COPIERS SDN BHD COLLECTS FROM THE USER (THE “USER” OR THE “END USER”) AND HOW SOS COPIERS SDN BHD USES THAT INFORMATION. IF THE USER HAS ANY QUESTIONS ABOUT SOS COPIERS SDN BHD PRIVACY POLICY, PLEASE EMAIL support@copierangel.my  

  1. CHANGES TO PRIVACY POLICY  

1.1. If SOS Copiers Sdn Bhd decides to revise, update, amend the Privacy Policy, SOS Copiers Sdn Bhd will post those changes to this Privacy Policy, the homepage, and other places SOS Copiers Sdn Bhd  deems appropriate so that the User is aware of what information SOS Copiers Sdn Bhd collects, how SOS Copiers Sdn Bhd uses it, and under what circumstances, if any, SOS Copiers Sdn Bhd  discloses it.  

1.2. SOS Copiers Sdn Bhd reserves the right to modify this Privacy Policy at any time without consent from the user, so please review it frequently. If SOS Copiers Sdn Bhd  makes substantial (to which degree is at the sole discretion of the SOS Copiers Sdn Bhd’s team) changes to this Privacy Policy, SOS Copiers Sdn Bhd will inform the Users, by email, or by means of notice on SOS Copiers Sdn Bhd’s home page. (www.copierangel.my)  

  1. TYPES OF INFORMATION COLLECTED AND USES OF COLLECTED INFORMATION  

2.1. SOS Copiers Sdn Bhd collects two types of information about the Users: Personally Identifiable Information and Non-Personally Identifiable Information.  

2.2. Personally Identifiable Information. Personally Identifiable Information is information that refers to a specific End User. When the User performs in certain activities on the Platform, such as posting, sending ecards, importing contact details (collectively, “Identification Activities”), SOS Copiers Sdn Bhd may ask the User to provide certain information about the User. It is optional for the User to engage in an Identification Activity. If the User elects to engage in an Identification Activity, however, SOS Copiers Sdn Bhd may ask the User to provide SOS Copiers Sdn Bhd with certain personal information about the User, such as login username and password, personal data (full name), e-mail address, postal address and contact phone number. When the User makes a subscription for SOS Copiers Sdn Bhd’s Services, SOS Copiers Sdn Bhd may also ask the User to provide SOS Copiers Sdn Bhd with the User’s credit card number, expiration date and authentication codes or related information. Depending on the activity, some of the information SOS Copiers Sdn Bhd asks the User to provide is identified as mandatory and some is identified as voluntary. If the User does not provide the mandatory information for a particular activity that requires it, the User will not be permitted to engage in that activity.  

2.3. SOS Copiers Sdn Bhd uses Personally Identifiable Information for the following purposes:

  • Render and inform products and services to the User;  
  • Creation, management and maintenance of an account;  
  • Processing of the User's inquiries and operations at the Platform;  
  • Enhances the operation of the Platform;  
  • Improves SOS Copiers Sdn Bhd’s marketing and promotional efforts;  
  • Data analysis for the purposes of improving offered goods, products or technologies;  
  • Maintenance of operation of interactive areas;  
  • Realization of communication and contacts on matters concerning transactions made by the User; and  
  • Provision and display of the content specially chosen in accordance with preferences and interests of the User and to tailor the User’s experiences with third parties as provided in Section 3 of this Privacy Policy.  

If the User sends SOS Copiers Sdn Bhd’s customer service an email SOS Copiers Sdn Bhd may use the User’s comments and feedback to tell others about SOS Copiers Sdn Bhd’s services, and may post the User’s comments in SOS Copiers Sdn Bhd’s marketing materials or on SOS Copiers Sdn Bhd’s Platform (www.copierangel.my). The User’s comments may contain personal information such as the User’s name, SOS Copiers Sdn Bhd will obtain consent from the User to post the User’s name along with the comment prior to posting the comment for public view. In addition, if the User uses SOS Copiers Sdn Bhd’s Platform to send information or a product to another person, SOS Copiers Sdn Bhd may store the User’s personal information. SOS Copiers Sdn Bhd may also use Personally Identifiable Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact the User, enforce SOS Copiers Sdn Bhd ‘s agreements with the User, including this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities.  

2.4. Non-Personally Identifiable Information. Non-Personally Identifiable Information is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator (“URL”) of the Platform the User visited before coming to SOS Copiers Sdn Bhd Platform (www.copierangel.my), the URL of the Platform the User visits after leaving SOS Copiers Sdn Bhd’s Platform, the type of browser the User is using and Internet Protocol (“IP”) address. SOS Copiers Sdn Bhd and/or authorized Third Party Service Providers and advertisers, may automatically collect this information when the User visits SOS Copiers Sdn Bhd’s Platform (www.copierangel.my) through the use of electronic tools like Cookies and Web beacons or Pixel tags, as described in Items 4 and 8 of this Privacy Policy. SOS Copiers Sdn Bhd uses Non-Personally Identifiable Information to troubleshoot, administer the Platform, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. SOS Copiers Sdn Bhd may also share this information with SOS Copiers Sdn Bhd’s authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of SOS Copiers Sdn Bhd ‘s online advertising, content, and programming.  

  1. RELEASE OF PERSONALLY IDENTIFIABLE INFORMATION  

3.1. SOS Copiers Sdn Bhd will not share, sell, rent, or trade the User’s Personally Identifiable Information with other parties except as provided below.  

3.2. SOS Copiers Sdn Bhd may share the User’s information with particular or potential third party service providers. From time to time, SOS Copiers Sdn Bhd  provides offers from particular or potential third party service providers who, as part of the offer, request information on SOS Copiers Sdn Bhd customers. Sharing this Information may allow a third party provider to market directly to the User should the User choose to do so. However, SOS Copiers Sdn Bhd  will only share Personally Identifiable Information with a third party service provider if the User engages in an Identification Activity, and then only to the third party service provider involved in that Identification Activity. SOS Copiers Sdn Bhd specifically disclaims any responsibility or liability for the actions of such third party service provider. While SOS Copiers Sdn Bhd  informs them that they are only permitted to communicate with the User for the purposes of the specific promotion with SOS Copiers Sdn Bhd , SOS Copiers Sdn Bhd do not have any responsibility for the actions of the third party service provider, and the actions of the third party service provider are not in our control.  

3.3. SOS Copiers Sdn Bhd may share the User's information with Authorized Third Party Service Providers (“Service Providers”). SOS Copiers Sdn Bhd  provides services and products through third parties. These Service Providers perform functions on SOS Copiers Sdn Bhd’s behalf, like sending out and distributing SOS Copiers Sdn Bhd’s administrative and promotional emails or text messages. SOS Copiers Sdn Bhd may share the User's Personally Identifiable Information with such Service Providers to fulfill orders, deliver packages, send postal or email, administer contests or sweepstakes, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Platform, troubleshoot, and provide customer service. SOS Copiers Sdn Bhd  may also collect personal information from individuals and companies (“Affiliates”) with whom SOS Copiers Sdn Bhd have business relationships and may share the User's information with Service Providers to accomplish SOS Copiers Sdn Bhd’s administrative tasks. For example, when the User orders a service, SOS Copiers Sdn Bhd releases the User’s credit card information to the card-issuing bank to confirm payment for the service and, if applicable, release the User's address to the delivery service to deliver the service. Likewise, SOS Copiers Sdn Bhd  may release an Affiliate's information to SOS Copiers Sdn Bhd’s bank to send out a payment. SOS Copiers Sdn Bhd  encourages the Service Providers to adopt and post privacy policies. However, the use of the User's Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to SOS Copiers Sdn Bhd’s control.  

3.4. SOS Copiers Sdn Bhd may remarket the User's information. Remarketing is a way for SOS Copiers Sdn Bhd to connect with users, based upon the User's past interactions with the SOS Copiers Sdn Bhd’s Platform. Third-party marketing vendors may be hired by SOS Copiers Sdn Bhd to perform remarketing services. As a result, third-party vendors, including Google, may show SOS Copiers Sdn Bhd’s ads on sites on the internet. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to SOS Copiers Sdn Bhd’s Platform. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page at http://www.google.com/privacy_ads.html. This information is used only for remarketing purposes and will not be used by Google for any other purpose.  

3.5. SOS Copiers Sdn Bhd may share the User's information in a Business Transfer. As with any other business, SOS Copiers Sdn Bhd could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information SOS Copiers Sdn Bhd maintains, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this Privacy Policy.  

3.6. SOS Copiers Sdn Bhd reserves the right to disclose the User's personally identifiable information as required by law and when SOS Copiers Sdn Bhd  believes that disclosure is necessary to protect SOS Copiers Sdn Bhd’s rights and/or comply with a judicial proceeding, court order, or legal process served on our Platform; enforce or apply this Privacy Policy or other agreements; or protect the rights, property or safety of the Platform, its Users or others.  

  1. RELEASE OF NON-PERSONALLY IDENTIFIABLE INFORMATION  

4.1. SOS Copiers Sdn Bhd may disclose or share Non-Personally Identifiable Information with authorized Third Party Service Providers and Advertisers. For example, SOS Copiers Sdn Bhd may share aggregated demographic information (which does not include any Personally Identifiable Information) with “Third Party Advertisers” or “Third Party Advertising Companies” and other parties as provided below:  

4.2. SOS Copiers Sdn Bhd uses Third Party Advertising Companies to serve ads when the User visits our Platform. These companies may use Non-Personally Identifiable Information about the User's visits to this and other sites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to the User.  

4.3. SOS Copiers Sdn Bhd also uses Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from SOS Copiers Sdn Bhd ’s Users to administer SOS Copiers Sdn Bhd’s Platform (www.copierangel.my) and constantly improve its quality. SOS Copiers Sdn Bhd may also publish this information for promotional purposes or as a representative audience for advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of SOS Copiers Sdn Bhd ’s Users. Such data is collected on SOS Copiers Sdn Bhd’s behalf, and is owned and used by SOS Copiers Sdn Bhd.  

  1. UPDATING AND CORRECTING INFORMATION  

5.1. SOS Copiers Sdn Bhd believes that the User should have the ability to access and edit the Personally Identifiable Information the User provides SOS Copiers Sdn Bhd. The User may change any of the User's Personally Identifiable Information by logging into the User's account and accessing the "Account" section of the Platform (www.copierangel.my), sending SOS Copiers Sdn Bhd an email at support@copierangel.my or submit a support ticket. Please indicate the User's name, address and email address, and what information the User would like to update when the User contacts SOS Copiers Sdn Bhd. SOS Copiers Sdn Bhd encourages the User to promptly update the User's Personally Identifiable Information if it changes. the User may ask to have the information on the User's account deleted or removed; however, because SOS Copiers Sdn Bhd keeps track of past transactions, the User cannot delete information associated with past transactions on the Platform. In addition, in may be impossible for SOS Copiers Sdn Bhd to completely delete all of the User's information because SOS Copiers Sdn Bhd periodically backups information.  

  1. USER CHOICES ON COLLECTION AND USE OF INFORMATION  

6.1. As discussed above, the User can always choose not to provide information, although it may be required to engage in a certain activity on the Platform. As a condition of redemption of SOS Copiers Sdn Bhd’s products and services, SOS Copiers Sdn Bhd will send the User Administrative emails. SOS Copiers Sdn Bhd will send the User information regarding the User's account activity. The User cannot opt-out of Administrative Emails. “Administrative Emails” relate to a User's activity on the Platform, and include emails regarding a particular User's account, requests or inquiries, and redemption of products and services.  

  1. SECURITY OF INFORMATION  

7.1. SOS Copiers Sdn Bhd takes security seriously and take numerous precautions to protect the security of Personally Identifiable Information. The User can access the User's Personally Identifiable Information on SOS Copiers Sdn Bhd ’s Platform through a password and the User's email address. This password is encrypted. SOS Copiers Sdn Bhd recommends that the User does not share the User's password with anyone. In addition, the User's Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. SOS Copiers Sdn Bhd encrypts certain sensitive information (such as credit card information) using Secure Socket Layer (SSL) technology to ensure that the User's Personally Identifiable Information is safe as it is transmitted to SOS Copiers Sdn Bhd. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while SOS Copiers Sdn Bhd employs commercially reasonable security measures to protect data and seek to partner with companies which do the same, SOS Copiers Sdn Bhd cannot guarantee the security of any information transmitted to or from the Platform, and are not responsible for the actions of any third parties that may receive any such information.  

  1. DATA TRACKING  

8.1. Cookies. To facilitate and customize the User's experience with the Platform, SOS Copiers Sdn Bhd stores cookies on the User’s computer. A cookie is a small text file that is stored on a User's computer for record-keeping purposes which contains information about that User. SOS Copiers Sdn Bhd uses cookies to save the User’s time while using the Platform, reminds SOS Copiers Sdn Bhd who the User is, tracks and targets User interests in order to provide a customized experience. Cookies also allow SOS Copiers Sdn Bhd to collect Non-Personally Identifiable Information from the User, like which pages the User visited and what links the User clicked on. Use of this information helps SOS Copiers Sdn Bhd to create a more user-friendly experience for all visitors. In addition, SOS Copiers Sdn Bhd may use Third Party Advertising Companies to display advertisements on SOS Copiers Sdn Bhd Platform (www.copierangel.my). As part of their service, they may place separate cookies on the User's computer. SOS Copiers Sdn Bhd has no access to or control over these cookies. This Privacy Policy covers the use of cookies by SOS Copiers Sdn Bhd ’s Platform (www.copierangel.my) only and does not cover the use of cookies by any Advertiser. Most browsers automatically accept cookies, but the User may be able to modify the User's browser settings to decline cookies. Please note that if the User decline or delete these cookies, some parts of the Platform may not work properly.  

8.2. Other Tracking Devices. SOS Copiers Sdn Bhd may use other industry standard technologies like pixel tags and web beacons to track the User's usage of the Platform.  

8.3. The use of SOS Copiers Sdn Bhd’s Platform (www.copierangel.my) pages and promotions, or SOS Copiers Sdn Bhd may allow our Third Party Service Providers to use these devices on SOS Copiers Sdn Bhd’s behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Platform, or in our emails that allow us to determine whether the User has performed a specific action. When the User access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow SOS Copiers Sdn Bhd to measure and improve SOS Copiers Sdn Bhd understanding of visitor traffic and behavior on SOS Copiers Sdn Bhd’s Platform (www.copierangel.my), as well as give SOS Copiers Sdn Bhd a way to measure SOS Copiers Sdn Bhd’s promotions and performance. SOS Copiers Sdn Bhd may also utilize pixel tags and web beacons provided by our Affiliates and/or Service Providers for the same purposes.  

  1. PRIVACY POLICIES OF THIRD PARTY SITES  

9.1. This Privacy Policy only addresses the use and disclosure of information SOS Copiers Sdn Bhd collect from the User on SOS Copiers Sdn Bhd. Other sites that may be accessible through this Platform have their own privacy policies and data collection, use and disclosure practices. If the User links to any such site, SOS Copiers Sdn Bhd urges the User to review the site's privacy policy. SOS Copiers Sdn Bhd is not responsible for the policies or practices of third parties.  

  1. MISCELLANEOUS PRIVACY ISSUES  

10.1. Children. Minors under the age of 18 may not use the Platform (www.copierangel.my). SOS Copiers Sdn Bhd does not knowingly collect personal information from anyone under the age of 18, and no part of the Platform is designed to attract anyone under the age of 18.